Refund policy

Return & Refund Policy

At Braswell Luxury Group™, we are committed to delivering high-quality, curated products.

Returns:
We accept returns within 14 days of delivery. Items must be unused, unworn, and in original condition with all tags attached.

Non-Returnable Items:
Items marked as final sale, clearance, or discounted items may not be eligible for return.

Refunds:
Once your return is received and inspected, we will notify you of approval. Approved refunds are processed back to the original payment method within 5–10 business days.

Return Shipping:
Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

Damaged or Incorrect Orders:
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.

Contact:
For all return inquiries, contact: braswellenterpriseinc@gmail.com